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Privacy Statements


Services Agreement:



We aim to be completely transparent in the way we handle your personal data.

When you sign up to our Services, we need to process your information for the purposes of fulfilling this agreement. Your personal information will be properly safeguarded and processed in accordance with our Privacy Policy. Please refer to this Privacy Policy.

Privacy Policy

1.  Statement: 

The Borough Arms Hotel believes your data is a precious commodity and knows it is your right to total transparency and control on how we use it. We have implemented strong data privacy and security safeguards to ensure that you’re protected to the best extent we can.

This policy outlines what data we collect, how we use it and the safeguards we put in place to protect it.

Contact us at if you have any concerns, wish to request access to the data we hold on you or uphold any of your other rights.

This Privacy Policy is reviewed on a regular basis and was last reviewed in 2018. If a revision meaningfully reduces your rights, we will notify you.

2.  Compliance:

Lynne Hancock is responsible for maintaining and implementing the Privacy Statement and Policy on behalf of The Borough Arms Hotel. She carries out an annual review of the policy to verify it is in effective operation.

3.  Our Promises:

We’re committed to your data privacy and security. As such we give you these promises:

4.  Your Rights: 

You have the following rights over any data The Borough Arms Hotel holds about you:

we’re legally obliged to keep it)

If   you  would   like   to   exercise  these  rights,   please  contact  us   at

5.  Collecting Data: 

How we collect information about you:

We try and minimise the personal data held on you. Typically, this is restricted to:

We make it policy not to connect any social media feeds or store any social media you may post to our systems, with the exception of private messages.

6.  Storing Data:

Data is stored on our system in the UK only. We use your data to market to you if you have consented us to or if we believe we have a legitimate interest in doing so, fulfil contractual arrangements or for other agreed purposes. Our email, document management and website analytics are used for information purposes and to track breaches of copyright. All our processes are subject to various internal policies to protect your data privacy and security.

7.  Retention

Our data retention policy is as follows:

All the above are carried out during the nearest data review which are typically carried out annually.

8.  Data Permissions:

Every email sent from The Borough Arms Hotel allows you to opt out of receiving emails from us, except for the purposes of fulfilling any contractual arrangements.

You can also send us an email to and request to opt out, view, export or delete your data.

If you request for your data to be deleted, your name and email address will be added to an exceptions list and all other data removed.

9.  Third Parties: 

We will never share or sell your personal data for marketing purposes with third parties.

Our website and other materials sent to you may contain links to other third party websites. We’re not responsible for the content or your data privacy on these sites.

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